In today’s connected world, the need for translation solutions is constantly growing. Remote interpreting services provide professional, real-time, language translation by connecting interpreters with people who need help communicating in different languages.
Video Remote Interpretation (VRI) allows translators to work from anywhere by using a headset and video camera, making translation solutions accessible via the internet.
Today, VRI is being embraced across a diverse range of industries including healthcare, business, education, government, social care and legal. In this article we’ll be discussing the application of distance translation in three of these settings: healthcare, business and education.
Improving access to interpretation services in healthcare settings impacts patient care directly by improving the safety and accuracy of diagnosis and prescription through effective communication
The healthcare industry is one of the biggest users of remote interpreting technologies. Remote interpretation technology allows medical practitioners like doctors, nurses and therapists to treat patients from diverse backgrounds, even if they do not share a native language or if the patient is deaf. VRI technology has revolutionized medical communication and care by enabling more patients to access the help they need efficiently, without sacrificing on accurate, clear, and personable communication.
Virtual translation services are also useful in business. VRI makes it easier for businesses to reach out to clients, partners and stakeholders, even when a common language is not shared. These technologies are ideal for facilitating meetings, negotiations and webinars internationally. By enabling global communication and understanding the limits to business, physical distances become significantly smaller.
Business benefits of remote interpretation include.
Cost: it’s cheaper than an in-person interpreting service
Resource light: you won’t need very much equipment
Flexible: VRI can be accessed from anywhere with a WiFi connection
Accessible: it eradicates distance as a barrier to collaboration
Remote interpreting solutions are becoming increasingly popular in schools and universities too. For example, if an educator is struggling to effectively communicate with a student who is learning English as a second language (an ESL student), VRI can bridge the gap to effective communication and help everybody out. Increasingly, educational institutions are adopting virtual interpretation to make learning more accessible to everyone. VRI technologies can be easily set up in classrooms, seminars, conferences and for online learning.
Another sector benefiting from remote interpreting services is social care and social services. In this industry, highly sensitive situations are dealt with daily so quality communication is imperative. Virtual translation makes social services more accessible to a diverse public. Virtual remote interpreting makes it so that everyone in need (irrespective of their native language) has equal access to the care they need.
Remote interpreting services are improving the lives of many across a wide range of sectors. Before implementing the service in your institution, it’s important to do some prior research, however. There are lots of companies out there promising professional VRI services but not all are made equal. Look for a company that is professional and reputable and that will provide expert-quality interpretation services that prioritize high-quality, human-centered communication.
Ari Keneally is a consultant for Bilingual Connections, a company offering professional foreign language services, including video remote interpreting. With a mission to help people use language to enhance their career and improve their quality of life, the company provides a comprehensive service in over 70 languages for a variety of industries to meet the challenges of today’s global arena.